Frequently Asked Questions

Company FAQS


We offer Saltwater and Freshwater Aquarium Services & Maintenance, Fountains, Waterfalls, and Bird Bath Services & Maintenance, as well as Ponds, Koi Ponds, Water & Aquatic Gardens Services & Maintenance. Visit our Services page for more information, or contact us today for a free estimated quote!
Yes we are! The Happy Fish Guy Inc. is bonded and insured for liability up to 1 million dollars.
We serve the following areas- Marco Island, Naples, Bonita Springs, Estero, San Carlos Park and Fort Myers.
The Happy Fish Guy Inc. services both commercial and residential properties.
The Happy Fish Guy Inc. is absolutely green! We only use eco-friendly products.
The Happy Fish Guy Inc. offers weekly, every other week, and monthly services for our customers. We are very flexible, and want to always deliver only the best services and also scheduling to our customers.
The Happy Fish Guy Inc. accepts checks and cash for methods of payment.

Pond FAQS


The Happy Fish Guy Inc. offers weekly services, as well as twice a month, and even a monthly service.
Yikes!! If your pond is leaking please contact us by either giving us a call at (239) 404-0791 or filling out our contact form so we can immediately come and find that leak!
Each water feature calls for a different pump. To better answer this question, please give us a call at (239) 404-0791 or fill out our contact form and we can give you a free on-site evaluation.
Please do NOT turn your pump off at night! It will produce carbon dioxide and reduce oxygen levels- most likely then killing or stressing the fish and animals in your pond.
A Koi Pond is a manmade pond with Koi Fish living in it.
Adding plants in your pond will create competition for nutrients in the pond.
We recommend under gravel filters along with other mechanical or biological filtrations systems to use.
We do! Please click here to fill out our Happy Customer Satisfaction Survey.
For normal pond maintenance the happy fish stay in the pond. However, for complete pond resets the happy fish will be housed in temporary happy pools.
You don’t! You contact The Happy Fish Guy Inc., and we will take care of everything for you!
You can feed your fish as much as they can eat in 3 to 5 minutes. Or, you can check out our Fish Feeding Services.
Uh-Oh! If your water is green, that means that the water is unbalanced. Contact The Happy Fish Guy Inc., and we can take care of everything for you.
You should typically replace your filter media when it is exhausted or when begins to visually and physically deteriorate.
If you need to clear your pond quickly, you need a green water gun to settle out the green water. Contact us for more information on our products and services today!
You can eliminate the excess waste that feed algae by changing the water as well as pond care products. The Happy Fish Guy Inc. only uses green, eco-friendly products. Contact us today for more information about our products and services.

Fountain FAQS


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Aquarium FAQS


Most aquariums in aquarium filter systems will require weekly happy cleaning, for happy fish to live happy lives.
Cloudy water in a new aquarium can be fixed in most situations by a water exchange and reducing the amount of food being fed to your happy fish- This is assuming the aquarium is not overstocked. For questions regarding your aquarium and its special needs to be the happiest it can be, please contact us.
Aquariums are all unique and different. If you would like an estimate, please contact us and one of our happy team members can assist you and give you a free quote.
Cleaning service charges can be all inclusive ( fish, food, filter media, chemicals, pump, light bulbs, light fixtures etc) or charges can be ala carte. Our services can be customized since every aquarium and every happy fish is unique.
We sure do! The Happy Fish Guy sells fish and equipment, for more information please contact us.
Yes we do! The Happy Fish Guy is most happy when setting up a new aquariums for your happy fish.
Yes! The Happy Fish Guy offers weekly, every other week, and monthly maintenance programs as well as “once in awhile” assistance to Aquarium hobbyist. Whatever you need done, and whenever you need it done- The Happy Fish Guy is here!

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